FAQS:
Shipping Information:
AKILAM STUDIO ships USPS, unless it is cheaper through another carrier for the particular item, or per your request. All items are each HANDMADE so the shipping times depend on what you purchase. most items 2-4 weeks max(much sooner if in stock), but custom orders can be 6-8 weeks. if you have any questions about the availability or shipping time for an item you would like to buy, please ask before your purchase.
Refunds, Returns and Cancellation Policies:
I do want to ensure that my customers are happy with their purchases and I will go above and beyond to make that happen. If you have any concerns upon receipt of your item, please contact me right away to resolve the situation.
AKILAM STUDIO returns (besides diapers):
NO REFUNDS. EXCHANGE ONLY with in 7 days. Item must be in unworn/unused condition.
JUST IN CASE: All AKILAM STUDIO purchases come with a 30 day (from purchase) quality craftsmanship guarantee. please contact me to either fix the problem or replace your item (at AKILAM STUDIO'S discretion) within that 30 day period.
little b hiney cloth diapers ONLY: All purchases come with a 60 day quality craftsmanship guarantee. If you have any problem with faulty snaps, loose velcro or shot elastic, please contact me to fix the problem within the 60 day period. All little b hiney cloth diaper sales are final sales. If you are placing a large diaper order, please try one diaper first to be sure the sizing is right for your baby (or measure your child first), once they are purchased, the items belongs to you. NO REFUNDS, NO RETURNS.
****Please note that every item you buy through AKILAM STUDIO is hand sewn, hand dyed, handmade. Because of these qualities there may be slight imperfections that will not effect the function of your item. These imperfections are not covered by the guarantees.****
AKILAM STUDIO ships USPS, unless it is cheaper through another carrier for the particular item, or per your request. All items are each HANDMADE so the shipping times depend on what you purchase. most items 2-4 weeks max(much sooner if in stock), but custom orders can be 6-8 weeks. if you have any questions about the availability or shipping time for an item you would like to buy, please ask before your purchase.
Refunds, Returns and Cancellation Policies:
I do want to ensure that my customers are happy with their purchases and I will go above and beyond to make that happen. If you have any concerns upon receipt of your item, please contact me right away to resolve the situation.
AKILAM STUDIO returns (besides diapers):
NO REFUNDS. EXCHANGE ONLY with in 7 days. Item must be in unworn/unused condition.
JUST IN CASE: All AKILAM STUDIO purchases come with a 30 day (from purchase) quality craftsmanship guarantee. please contact me to either fix the problem or replace your item (at AKILAM STUDIO'S discretion) within that 30 day period.
little b hiney cloth diapers ONLY: All purchases come with a 60 day quality craftsmanship guarantee. If you have any problem with faulty snaps, loose velcro or shot elastic, please contact me to fix the problem within the 60 day period. All little b hiney cloth diaper sales are final sales. If you are placing a large diaper order, please try one diaper first to be sure the sizing is right for your baby (or measure your child first), once they are purchased, the items belongs to you. NO REFUNDS, NO RETURNS.
****Please note that every item you buy through AKILAM STUDIO is hand sewn, hand dyed, handmade. Because of these qualities there may be slight imperfections that will not effect the function of your item. These imperfections are not covered by the guarantees.****
